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The Effect of Volunteers on Paid Workers’ Excess Turnover in Nonprofit and Public Organizations
- Source :
- Review of Public Personnel Administration. 39:256-275
- Publication Year :
- 2017
- Publisher :
- SAGE Publications, 2017.
-
Abstract
- Volunteers in nonprofit and public organizations can provide additional resources and exert positive influence on organizations, staff, and clients. However, the relationship between paid staff and volunteers is complex and may lead to tension, employee dissatisfaction, and, ultimately, workers leaving the organization. This article focuses on excessive worker turnover as a signal of delicate organizational health and analyzes whether volunteers are an important variable in explaining differences in excess turnover rates between organizations. Using Austrian survey data and applying Tobit regressions, we show that more volunteers in management tasks compared with volunteers employed in other tasks increase both the probability of experiencing excess worker turnover and the amount of excess turnover. This result is interpreted as a possible sign for volunteer–staff tension. Understanding the consequences of using volunteer labor for paid workers is important to prevent volunteering from backfiring on service capacity and quality in public and nonprofit organizations.
- Subjects :
- 502026 Human resource management
Organizational Behavior and Human Resource Management
Labour economics
506009 Organisation theory
502023 NPO-Forschung
Public Administration
502026 Personalmanagement
05 social sciences
502024 Public economy
502024 Öffentliche Wirtschaft
0506 political science
0502 economics and business
050602 political science & public administration
506009 Organisationstheorie
Business
502023 NPO research
050203 business & management
Subjects
Details
- ISSN :
- 1552759X and 0734371X
- Volume :
- 39
- Database :
- OpenAIRE
- Journal :
- Review of Public Personnel Administration
- Accession number :
- edsair.doi.dedup.....6c2e95201d3950fb0c32909606c0d820
- Full Text :
- https://doi.org/10.1177/0734371x17715503