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Within sniffing distance: impact of ambient scent and physical distancing on consumer comfort with frontline employees

Authors :
Caroline Ardelet
Bénédicte De Peyrelongue
Philippe Mérigot
Institut de Recherche en Gestion (IRG)
Université Paris-Est Marne-la-Vallée (UPEM)-Université Paris-Est Créteil Val-de-Marne - Paris 12 (UPEC UP12)
Source :
Journal of Personal Selling and Sales Management, Journal of Personal Selling and Sales Management, Taylor & Francis (Routledge), 2022, pp.1-14. ⟨10.1080/08853134.2022.2049602⟩
Publication Year :
2022
Publisher :
HAL CCSD, 2022.

Abstract

International audience

Details

Language :
English
ISSN :
08853134
Database :
OpenAIRE
Journal :
Journal of Personal Selling and Sales Management, Journal of Personal Selling and Sales Management, Taylor & Francis (Routledge), 2022, pp.1-14. ⟨10.1080/08853134.2022.2049602⟩
Accession number :
edsair.doi.dedup.....65c661e6c04b478dbdbf3b98edd16abe
Full Text :
https://doi.org/10.1080/08853134.2022.2049602⟩