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A bibliographical analysis in the literature of value co-creation in private higher education between the years 2006 to 2016
- Source :
- Independent Journal of Management & Production; Vol. 11 No. 4 (2020): Independent Journal of Management & Production; 1323-1341, Independent Journal of Management & Production, Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP), instacron:IJM&P, Independent Journal of Management & Production; Vol 11, No 4 (2020): Independent Journal of Management & Production; 1323-1341
- Publication Year :
- 2020
- Publisher :
- Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP), 2020.
-
Abstract
- The present research aims to present a bibliographical analysis of scientific publications on the theme "value co-creation in private higher education", carried out from 2006 to 2016. Methodologically, this article was carried out through a bibliographical survey, with the objective of selecting the publications made in scientific journals in the pre-stipulated period. Form 54 publications were selected. It was observed that in the year 2016 there were the highest number of publications (10), already years of 2006, 2007 and 2013 were the ones with the lowest number of publications (2). Also, it was identified that the authors that obtained the most prominence in the research were Robert F. Lusch and Stephen L. Vargo, where they obtained (5) publications each. In relation to the most published journals on the subject were Journal of Business Research and Journal of Service Management, with (3) publications each. In this context, it was possible to note that the words that were the most successful in high repetition were: value co-creation, logic dominant of service, value, service. The relevance of this research comes from the moment that value co-creation is seen as an important tool for marketing administration allowing for constant improvements through the exchange of experiences between teachers and students in the classroom environment. Thus, in private higher education, student satisfaction and value creation are the result of individual or joint actions (institution, teacher and student).
- Subjects :
- Service (business)
Higher education
business.industry
05 social sciences
Service management
Subject (documents)
Context (language use)
Private Higher Education
Value Co-creation
Classroom
0502 economics and business
Value (economics)
Co-creation
Relevance (law)
050211 marketing
Sociology
Social science
business
050203 business & management
Subjects
Details
- Language :
- English
- ISSN :
- 2236269X
- Database :
- OpenAIRE
- Journal :
- Independent Journal of Management & Production; Vol. 11 No. 4 (2020): Independent Journal of Management & Production; 1323-1341, Independent Journal of Management & Production, Instituto Federal de Educação, Ciência e Tecnologia de São Paulo (IFSP), instacron:IJM&P, Independent Journal of Management & Production; Vol 11, No 4 (2020): Independent Journal of Management & Production; 1323-1341
- Accession number :
- edsair.doi.dedup.....6077c7a85a7a33de196fedf349f365f6