Participatory IT-support

Authors :: Anne Marie Kanstrup
Pernille Bertelsen
Jacucci, Gianni
Kensing, Finn
Wagner, Ina
Blomberg, Jeanette
Source :: Aalborg University, Kanstrup, A M & Bertelsen, P 2006, Participatory IT-support . in G Jacucci, F Kensing, I Wagner & J Blomberg (eds), Expanding boundaries in design : Participatory Design Conference 2006 : Proceedings . vol. 1, Association for Computing Machinery, pp. 87-94, Participatory Design Conference, Trento, Italy, 01/08/2006 . < http://www.unitn.it/events/pdc06/index.htm >, Kanstrup, A M & Bertelsen, P 2006, Participatory IT-Support . in Proceedings of the 9th Conference on Participatory Design : Expanding Boundaries in Design, PDC 2006 . Association for Computing Machinery, pp. 87-94, 9th Conference on Participatory Design, PDC 2006, Trento, Italy, 01/08/2006 . https://doi.org/10.1145/1147261.1147275, PDC
Abstract: Beyond the initial phases of systems design Participatory Design has potentiality to include operation and maintenance of IT systems in organizations. The paper presents this argument through reports from case studies of local IT-support, here coined 'participatory IT-support'. The paper presents characteristics of participatory ITsupport and suggests a method for identifying qualified candidates for the support position in organizations.

Subjects :: Engineering
Knowledge management
business.industry
E-learning (theory)
Participatory IT-support
Electronic health record
Snowballing
Information technology
Participatory action research
Citizen journalism
IT in organizations
E-learning
Participatory GIS
Argument
Participatory design
Systems design
business

Database :: OpenAIRE
Journal :: Aalborg University, Kanstrup, A M & Bertelsen, P 2006, Participatory IT-support . in G Jacucci, F Kensing, I Wagner & J Blomberg (eds), Expanding boundaries in design : Participatory Design Conference 2006 : Proceedings . vol. 1, Association for Computing Machinery, pp. 87-94, Participatory Design Conference, Trento, Italy, 01/08/2006 . < http://www.unitn.it/events/pdc06/index.htm >, Kanstrup, A M & Bertelsen, P 2006, Participatory IT-Support . in Proceedings of the 9th Conference on Participatory Design : Expanding Boundaries in Design, PDC 2006 . Association for Computing Machinery, pp. 87-94, 9th Conference on Participatory Design, PDC 2006, Trento, Italy, 01/08/2006 . https://doi.org/10.1145/1147261.1147275, PDC
Accession number :: edsair.doi.dedup.....5912c6207bd9a6f3a9b67b8008ddf874

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