The 'PC-WIRED' study: Patient Centred Evolution of Websites of Italian Radiotherapy Departments

Objectives The aim of this paper was to conduct a survey about the evolution of the information provided by Italian radiotherapy departments with a special focus on patients’ perspective. Methods A two-steps analysis was conducted in 2013 and 2020. Starting from analysis of data for the existing websites of Italian radiotherapy departments, main potential areas of interest for patients were discussed within a dedicated multidisciplinary team composed of radiation oncologists, a web designer, a blogger, a psyco-oncologist, a volunteer and a representative of patients’ association. Results Six patient-oriented features to evaluate the websites of Italian radiotherapy departments were identified and several other features not specifically patient-oriented were also reported in our survey. Conclusions A major effort is still needed to develop websites intended to be used by patients which should be both user-friendly and easily accessible. Social media are rapidly gaining a growing importance. Practice implications A pivotal role could be played by patients’ organization who should be empowered by connecting all the stakeholders involved in this field.