Smart Policing: A Critical Review of the Literature

Part 2: E-Government Services and Open Government; International audience; Smart policing refers to the application of data-driven approaches by police authorities. Although the concept is not new, the vast availability of potentially relevant data sources in policing calls for a critical and consolidated review of the literature. To synthesise the evidence on smart policing, we present a systematic review of 112 articles across all relevant disciplines. Earlier work has concentrated on social media communications or predictive policing while this review identifies several new applications associated with new forms of data and their corresponding roles to policing. We develop a framework to show the connections between smart use of data and police approaches and strategies. We discuss how smart policing can be an area of increased interest in digital government and public management research.