Zero Defect Manufacturing in an Industry 4.0 Context: A Case Study of Requirements for Change and Desired Effects

The paper addresses, based on a case study comprising six process- and manufacturing industry companies, requirements for change and desired effects from Zero Defect Manufacturing in an Industry 4.0 context. The results outline seven problems and five needs perceived by the companies. Further, the results also outline four desired effects. The results are aligned with existing literature and studies but also bring up new aspects of Zero Defect Manufacturing in terms of problems, needs and desired effects. Noteworthy new desired effects are increased trust for the production process and improved gender equality.