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Literature Review on the Effect of Balanced Scorecard on Employee Wellbeing

Authors :
Torrents Arévalo, Juan Antonio|||0000-0003-3799-6588
Vilajosana Crusells, Jordi|||0000-0002-9183-8954
Cignitas, Ceren Peri
Universitat Politècnica de Catalunya. Departament d'Organització d'Empreses
Universitat Politècnica de Catalunya. Doctorat en Administració i Direcció d'Empreses
Universitat Politècnica de Catalunya. GREiP - Grup de Recerca d'Edificació i Patrimoni
Source :
UPCommons. Portal del coneixement obert de la UPC, Universitat Politècnica de Catalunya (UPC)
Publication Year :
2022
Publisher :
Canadian Center of Science and Education, 2022.

Abstract

Employee well-being is an important key area of human resource development (HRD), such as performance measurement, employee productivity, employee development, and motivation. Employees are a key element in realizing the organization's strategies. For this reason, measuring employee performance is important in terms of ensuring the efficiency and sustainability of the system and is an HR Strategy. The aim is to determine whether there is a quasi-experimentally demonstrable relationship between. Balanced Scorecard (BSC), and employee well-being. The study conducted qualitative and quantitative research based solely on the bibliographical review of previous theoretical/conceptual and empirical articles on the subject. Quantitative measurement data were collected from 9 empirical studies, and a total of 121 qualitative studies were reviewed. The findings of the study proved that there is a strong relationship between employee happiness and the increase in performance of organizations, while the BSC application increases employee happiness and indirectly the happiness of the organization. This article is an important reference work for HR development with Balanced Scorecard strategies.

Details

ISSN :
18338119 and 18333850
Volume :
17
Database :
OpenAIRE
Journal :
International Journal of Business and Management
Accession number :
edsair.doi.dedup.....26569d58e4b9da417b3188d4e07141e9
Full Text :
https://doi.org/10.5539/ijbm.v17n3p103