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Patient perspective on telemedicine replacing physical consultations in urology during the COVID-19 lockdown in Denmark
- Source :
- Heeno, E, Biesenbach, I, Englund, C, Lund, M, Toft, A & Lund, L 2021, ' Patient perspective on telemedicine replacing physical consultations in urology during the COVID-19 lockdown in Denmark ', Scandinavian Journal of Urology, vol. 55, no. 3, pp. 177-183 . https://doi.org/10.1080/21681805.2021.1906317
- Publication Year :
- 2021
-
Abstract
- Objective: In March-April 2020, during the coronavirus disease 2019 (COVID-19) pandemic lockdown in Denmark, the Danish Health Authorities recommended that, where possible, face-to-face patient-physician consultations be replaced by telephone consultations. The aim of this study was to obtain patients’ evaluation of their telemedicine experience. Methods: Patients who were candidates for telemedicine consultations were recruited based on their urological ailment, necessity for follow-up and comorbidity. New referrals including patients with suspicion of cancer were not candidates for telemedicine. In total, 548 patients had their appointment altered during the period from 13 March to 30 April 2020. Postal questionnaires were sent to 548 patients and 300 (54.7%) replied. Results: In total, 280 patient answered, 224 (80%) men and 56 (20%) women, mean age 69 years (range 18–91) of whom 180 (64.3%) had a benign and 100 (35.7%) a malignant diagnosis. Twenty (6.7%) respondents did not remember their telephone consultation and were therefore excluded. Telephone consultation satisfaction was reported by 230 (85.0%) patients, but they would not prefer video consultations over telephone consultations, and only 102 (36.4%) would prefer telephone consultations in the future. Patients’ age, sex and distance to the hospital did not seem to be associated with telephone consultation satisfaction (age p = 0.17; sex p = 0.99; distance p = 0.27, respectively). In total, 226 (80.7%) were medically assessed as being at risk for COVID, but 74 (26.4%) subjectively evaluated themselves as being at risk. Conclusions: In general (85.0%), urological patients were satisfied with telephone consultations.
- Subjects :
- Adult
Male
Urologic Diseases
medicine.medical_specialty
Adolescent
Office Visits
Denmark
Urology
030232 urology & nephrology
consultations
030204 cardiovascular system & hematology
Bleomycin
Young Adult
03 medical and health sciences
chemistry.chemical_compound
0302 clinical medicine
Surveys and Questionnaires
Internal medicine
Carcinoma
Humans
Medicine
Outpatient clinic
Young adult
Aged
Aged, 80 and over
outpatient clinic
SARS-CoV-2
business.industry
questionnaire
COVID-19
Patient Preference
Objective Improvement
Middle Aged
medicine.disease
Telemedicine
Telephone
Clinical trial
chemistry
Nephrology
Videoconferencing
Female
Urologic disease
business
Complication
Covid-19
Subjects
Details
- Language :
- English
- Database :
- OpenAIRE
- Journal :
- Heeno, E, Biesenbach, I, Englund, C, Lund, M, Toft, A & Lund, L 2021, ' Patient perspective on telemedicine replacing physical consultations in urology during the COVID-19 lockdown in Denmark ', Scandinavian Journal of Urology, vol. 55, no. 3, pp. 177-183 . https://doi.org/10.1080/21681805.2021.1906317
- Accession number :
- edsair.doi.dedup.....24375809e30f8907e365ea098475351b