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Teachers’ emotions and emotion management: integrating emotion regulation theory with emotional labor research
- Source :
- Social Psychology of Education. 19:843-863
- Publication Year :
- 2016
- Publisher :
- Springer Science and Business Media LLC, 2016.
-
Abstract
- While the similarities between emotion regulation (Gross in J Personal Soc Psychol 74:224–237, 1998a) and emotional labor (Hochschild in The managed heart: commercialization of human feeling. University of California Press, Berkeley, 1983) have been theoretically discussed, empirical research on their relation is lacking. We examined the relations between the two constructs as well as their relations with teachers’ discrete emotions in a sample of 189 secondary school teachers. The results showed that reappraisal correlated positively with deep acting, whereas suppression correlated positively with surface acting. The findings further suggest that reappraisal and deep acting are linked to experiencing positive emotions, whereas suppression and surface acting are linked to experiencing negative emotions. However, there also were some differences in how emotion regulation and emotional labor were related to teachers’ discrete emotional experiences. Specifically, reappraisal and deep acting strategies were positively related to enjoyment; in addition, deep acting was negatively related to negative emotions such as anxiety, anger, and frustration. By contrast, suppression and surface acting strategies were positively associated with negative emotions (i.e., suppression with anxiety; surface acting with anxiety, anger, and frustration), and surface acting was negatively associated with the positive emotion enjoyment. Implications for integrating research on teachers’ emotion regulation and emotional labor are discussed.
- Subjects :
- Stress management
Sociology and Political Science
Social Psychology
surface acting
media_common.quotation_subject
Emotion classification
Anger
Education
mental disorders
0502 economics and business
Developmental and Educational Psychology
medicine
deep acting
Big Five personality traits
media_common
Teacher emotions
05 social sciences
050301 education
reappraisal
suppression
Emotional labor
Feeling
Anxiety
medicine.symptom
Sociology of Education
Psychology
0503 education
Social psychology
psychological phenomena and processes
050203 business & management
Subjects
Details
- ISSN :
- 15731928 and 13812890
- Volume :
- 19
- Database :
- OpenAIRE
- Journal :
- Social Psychology of Education
- Accession number :
- edsair.doi.dedup.....22096f35c462a135ab935965f0636878