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Do appealing hospital rooms increase patient evaluations of physicians, nurses, and hospital services?
- Source :
- Health care management review. 28(3)
- Publication Year :
- 2003
-
Abstract
- This article investigates the effects of appealing hospital rooms on patient evaluations of hospital services. A field study contrasting appealing and typical rooms finds that appealing rooms result in more positive patient evaluations of physicians and nurses, as well as more favorable patient judgments of the service.
- Subjects :
- Service (business)
Male
Leadership and Management
business.industry
Strategy and Management
Health Policy
Middle Aged
Positive patient
United States
Nursing
Patient Satisfaction
Patients' Rooms
Medicine
Humans
Female
Health Services Research
business
health care economics and organizations
Hospital-Patient Relations
Interior Design and Furnishings
Subjects
Details
- ISSN :
- 03616274
- Volume :
- 28
- Issue :
- 3
- Database :
- OpenAIRE
- Journal :
- Health care management review
- Accession number :
- edsair.doi.dedup.....20face3518e17883e5e2a246550ffb57