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From plate to place: the role of restaurant servicescapes in the development of tourists' place meanings in Brittany, France
- Source :
- Tourism Recreation Research, Tourism Recreation Research, 2021, ⟨10.1080/02508281.2021.1963919⟩, Tourism Recreation Research, 2021, pp.1-16. ⟨10.1080/02508281.2021.1963919⟩, Tourism Recreation Research, 2022, 47, pp.316-331. ⟨10.1080/02508281.2021.1963919⟩
- Publication Year :
- 2021
- Publisher :
- HAL CCSD, 2021.
-
Abstract
- International audience; Taking an inductive approach, this paper explores a key question with respect to tourists' meaning creation: What is the role of servicescapes in the development of place meanings for tourists? The research is situated in place and appropriation theory and leverages a large two-phase qualitative study on tourists' restaurant experiences in Brittany, an important tourism destination in the North-West of France. Analysis of the narrative data uncovers four dimensions of restaurant servicescapes that contribute to place meaning. These are: The Interior Environment; The Service Offer; The Social Environment, and the Restaurant Exterior. Furthermore, the research provides insights into the ways tourists connect servicescapes to destinations through physical and sensorial immersion, investigation, and learning. This research can help practioners in creating more meaningful holiday experiences and in branding and promoting tourism destinations. It opens the way for the exploration of the role other tourism services in the development of meaningful tourism experiences.
- Subjects :
- Cultural Studies
Servicescapes
05 social sciences
Geography, Planning and Development
restaurants
Management, Monitoring, Policy and Law
[SHS.ECO]Humanities and Social Sciences/Economics and Finance
Key (music)
Aesthetics
Tourism, Leisure and Hospitality Management
0502 economics and business
050211 marketing
place meaning
Meaning (existential)
Sociology
place appropriation
050212 sport, leisure & tourism
qualitative research
Qualitative research
Subjects
Details
- Language :
- English
- ISSN :
- 02508281 and 23200308
- Database :
- OpenAIRE
- Journal :
- Tourism Recreation Research, Tourism Recreation Research, 2021, ⟨10.1080/02508281.2021.1963919⟩, Tourism Recreation Research, 2021, pp.1-16. ⟨10.1080/02508281.2021.1963919⟩, Tourism Recreation Research, 2022, 47, pp.316-331. ⟨10.1080/02508281.2021.1963919⟩
- Accession number :
- edsair.doi.dedup.....1b1ae7120a0484de10061db99b49cc5b