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Optimising co-design with ethnic minority consumers
- Source :
- International Journal for Equity in Health, International Journal for Equity in Health, Vol 20, Iss 1, Pp 1-6 (2021)
- Publication Year :
- 2021
- Publisher :
- BioMed Central, 2021.
-
Abstract
- Co-design as a participatory method aims to improve health service design and implementation. It is being used more frequently by researchers and practitioners in various health and social care settings. Co-design has the potential for achieving positive outcomes for the end users involved in the process; however, involvement of diverse ethnic minority population in the process remains limited. While the need to engage with diverse voices is identified, there is less information available on how to achieve meaningful engagement with these groups. Ethnic minorities are super-diverse population and the diversity between and within these groups need consideration for optimising their participation in co-design. Based on our experience of working with diverse ethnic minority groups towards the co-design of consumer engagement strategies to improve patient safety in cancer services as part of the two nationally-funded research projects in Australia, we outline reflections and practical techniques to optimise co-design with people from diverse ethnic backgrounds. We identify three key aspects of the co-design process pertinent to the involvement of this population; 1) starting at the pre-commencement stage to ensure diverse, seldom heard consumers are invited to and included in co-design work, 2) considering logistics and adequate resources to provide appropriate support to address needs before, during and beyond the co-design process, and 3) supporting and enabling a diversity of contributions via the co-design process.
- Subjects :
- media_common.quotation_subject
Population
Ethnic group
Health Services Accessibility
Patient safety
Co-design
Ethnicity
Humans
Sociology
education
Health policy
Minority Groups
Social policy
media_common
education.field_of_study
business.industry
End user
Health Policy
Ethnic minorities
Public Health, Environmental and Occupational Health
Health services research
Equity
Consumer co-leadership
Public relations
respiratory system
Health Services
Seldom heard
Research Personnel
Commentary
Public aspects of medicine
RA1-1270
business
human activities
Diversity (politics)
Subjects
Details
- Language :
- English
- ISSN :
- 14759276
- Volume :
- 20
- Database :
- OpenAIRE
- Journal :
- International Journal for Equity in Health
- Accession number :
- edsair.doi.dedup.....118d53d70250ae5cca470c7200301ca5