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Progression in Understanding and Implementing the Cultural and Linguistic Appropriate Services Standards
- Source :
- The Health Care Manager. 32:167-172
- Publication Year :
- 2013
- Publisher :
- Ovid Technologies (Wolters Kluwer Health), 2013.
-
Abstract
- In 2001, 14 national standards on Culturally and Linguistically Appropriate Services (CLAS) in health care were issued by the US Department of Health and Human Services Office of Minority Health to guide outcomes specific to disparities affecting patients with limited English proficiency. Additionally, demographic changes are rapidly occurring throughout the United States leading to more culturally and racially diverse communities, which have increased language barriers in the health care environment. This nonrandomized, cross-sectional study assessed changes and attitudes and applications of CLAS in an academic health care setting over a 5-year period (2006 to 2011). Results indicated that, in 2006, 72.6% participants reported they were "not at all familiar with CLAS" in comparison with 28.8% in 2011. In 2006, 16.5% participants strongly agreed to the question, "I know how to work with medical interpreters" compared with 24.9% in 2011. The same trend is seen with the question, "I use medical interpreters when I have a Spanish-speaking patient," in 2006, 25.5% strongly agreed in comparison with 35.4% in 2011. This study suggests that significant improvements occurred in the use of medical interpreters and understanding of CLAS as a result of educational activities implemented from 2006 to 2011.
- Subjects :
- medicine.medical_specialty
Health (social science)
Attitude of Health Personnel
Leadership and Management
Cross-sectional study
MEDLINE
Language barrier
Multilingualism
Health care
medicine
Humans
Cultural Competency
Care Planning
Minority Groups
Human services
Academic Medical Centers
business.industry
Health Policy
United States
Cross-Sectional Studies
Family medicine
Limited English proficiency
United States Dept. of Health and Human Services
business
Psychology
Cultural competence
Social psychology
Follow-Up Studies
Subjects
Details
- ISSN :
- 15255794
- Volume :
- 32
- Database :
- OpenAIRE
- Journal :
- The Health Care Manager
- Accession number :
- edsair.doi.dedup.....10abd53ca36ca290be1029b9d3f1c4f4