Mitigating Gridlock: Lessons on Regional Governance from the Organization that Keeps New York Moving

The literature on metropolitan governance is replete with examples of collaborative efforts that have fallen short of expectations and grim prognoses of the potential for voluntary forms of regional governance. This article analyzes something often sought, and rarely found, in American metropolitan politics: successful, effective, and sustained interjurisdictional and interagency cooperation. TRANSCOM, a non-profit transportation organization, stands out as an instance of successful collective cooperation. Operating behind the scenes in one of the world’s most politically fragmented metropolitan areas, its secret has been (a) engaging and building upon a clear and focused mission; (b) demonstrating organizational legitimacy by providing tangible benefits to members; (c) executing its mission without impinging on members’ organizational autonomy; (d) creatively tapping into available resources; (e) sustaining buy-in by developing strong relationships with members; and (f) seeking out champions and empowering decisive and strategic leadership.