Google Glass-Supported Cooperative Training for Health Professionals: A Case Study Based on Using Remote Desktop Virtual Support

Hyoseok Yoon,1 Sun Kyung Kim,2 Youngho Lee,3 Jongmyung Choi3 1Division of Computer Engineering, Hanshin University, Osan, Korea; 2Department of Nursing, and Department of Biomedicine, Health & Life Convergence Sciences, BK21 Four, Biomedical and Healthcare Research Institute, Mokpo National University, Jeonnam, Korea; 3Department of Computer Engineering, Mokpo National University, Jeonnam, KoreaCorrespondence: Sun Kyung KimDepartment of Nursing, and Department of Biomedicine, Health & Life Convergence Sciences, BK21 Four, Biomedical and Healthcare Research Institute, Mokpo National University, 1666 Yeongdan-ro, Cheonggye-myeon, Muan-gun, Jeonnam, 58554, KoreaTel +82-61-450-6292Email skkim@mokpo.ac.krYoungho LeeDepartment of Computer Engineering, Mokpo National University, 1666 Yeongdan-ro, Cheonggye-myeon, Muan-gun, Jeonnam, 58554, KoreaTel +82-61-450-2448Email youngho@ce.mokpo.ac.krPurpose: Observation of medical trainees’ care performance by experts can be extremely helpful for ensuring safety and providing quality care. The advanced technology of smart glasses enables health professionals to video stream their operations to remote supporters for collaboration and cooperation. This study monitored the clinical situation by using smart glasses for remote cooperative training via video streaming and clinical decision-making through simulation based on a scenario of emergency nursing care for patients with arrhythmia.Participants and Methods: The clinical operations of bedside trainees, who is Google Glass Enterprise Edition 2(Glass EE2) wearers, were live streamed via their Google Glasses, which were viewed at a remote site by remote supporters via a desktop computer. Data were obtained from 31 nursing students using eight essay questions regarding their experience as desktop-side remote supporters.Results: Most of the participants reported feeling uneasy about identifying clinical situations (84%), patients’ condition (72%), and trainees’ performance (69%). The current system demonstrated sufficient performance with a satisfactory level of image quality and auditory communication, while network and connectivity are areas that require further improvement. The reported barriers to identifying situations on the remote desktop were predominantly a narrow field of view and motion blur in videos captured by Glass EE2s, and using the customized mirror mode.Conclusion: The current commercial Glass EE2 can facilitate enriched communication between remotely located supporters and trainees by sharing live videos and audio during clinical operations. Further improvement of hardware and software user interfaces will ensure better applicability of smart glasses and video streaming functions to clinical practice settings.Keywords: smart glass, google glass engerprise edition 2, remote support, cooperation, interaction, health professional