Explanation plug-In for stream-based collaborative filtering

Collaborative filtering is a widely used recommendation technique, which often relies on rating information shared by users, i.e., crowdsourced data. These filters rely on predictive algorithms, such as, memory or model based predictors, to build direct or latent user and item profiles from crowdsourced data. To predict unknown ratings, memory-based approaches rely on the similarity between users or items, whereas model-based mechanisms explore user and item latent profiles. However, many of these filters are opaque by design, leaving users with unexplained recommendations. To overcome this drawback, this paper introduces Explug, a local model-agnostic plug-in that works alongside stream-based collaborative filters to reorder and explain recommendations. The explanations are based on incremental user Trust & Reputation profiling and co-rater relationships. Experiments performed with crowdsourced data from TripAdvisor show that Explug explains and improves the quality of stream-based collaborative filter recommendations.