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Go Cashless! Mobile Payment Apps Acceptance in Developing Countries: The Jordanian Context Perspective
- Source :
- Sustainability; Volume 14; Issue 20; Pages: 13524
- Publication Year :
- 2022
- Publisher :
- MDPI AG, 2022.
-
Abstract
- Despite the expanding global usage of mobile phones in money transactions, the adoption of mobile payment systems in Jordan remains slow. This study employed the technology acceptance model (TAM) to identify the factors with a potential impact on mobile payment systems acceptance. The impact of perceived privacy (PP) and the mediating function of perceived certainty (PC) on the behavioral intention (BI) of mobile payment systems among Jordanian ministries were examined. Data obtained from 270 respondents were analyzed using partial least-squares structural equation modeling (PLS-SEM). The empirical findings show a positive link between perceived usefulness (PU) and PC on the BI of mobile payment systems. The mediation analysis demonstrated that PC partially mediated the association of PP with the BI of mobile payment systems. The final section concluded the paper by presenting the key theoretical and practical ramifications, as well as the research’s limitations and future directions.
- Subjects :
- PLS-SEM
mobiilimaksaminen
digital payment
cashless
mobile payment
mediation analysis
technology acceptance
perceived certainty
TAM
Renewable Energy, Sustainability and the Environment
Geography, Planning and Development
teknologinen kehitys
Building and Construction
hyväksyttävyys
Management, Monitoring, Policy and Law
kehittyvät markkinat
käyttöönotto
Subjects
Details
- ISSN :
- 20711050
- Volume :
- 14
- Database :
- OpenAIRE
- Journal :
- Sustainability
- Accession number :
- edsair.doi.dedup.....03e53d61fe306b5e2df27e76b70a7cdc
- Full Text :
- https://doi.org/10.3390/su142013524