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A study on e-logistics service quality and its impact on customer satisfaction in e-commerce industry

Authors :
Sandhiya M
Mr.D. Krishnamoorthy
Source :
Journal of Contemporary Issues in Business and Government. 26
Publication Year :
2021
Publisher :
Siree Journals, 2021.

Subjects

Subjects :
Service quality
business.industry
Information technology
Customer satisfaction
E-commerce
Marketing
business

Details

ISSN :
22041990
Volume :
26
Database :
OpenAIRE
Journal :
Journal of Contemporary Issues in Business and Government
Accession number :
edsair.doi...........f6420cd43da6f5c2ae38b1c9a53f26b9
Full Text :
https://doi.org/10.47750/cibg.2020.26.02.121
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