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A study on the integration of evaluation systems and BSC systems affecting performances in governmental offices, A case of Korea Postal Office

Authors :
Myeong-Gil Choi
Dong-Min Lee
Source :
Journal of the Korea Industrial Information Systems Research. 16:127-137
Publication Year :
2011
Publisher :
The Korea Society of Industrial Systems, 2011.

Abstract

This studies shows that Balanced Score-Card(BSC) affects corporate performance and performance measurement systems affect corporate performance, depending on whether they are customer-oriented or finance-oriented. The results of the study are as followings; First, utilization of BSC are significant relationships with performance assessment system. Second, performance assessment system are significant relationships with corporate performance. Third, utilization of Balanced Score-Card(BSC) affects corporate performance.

Details

ISSN :
12293741
Volume :
16
Database :
OpenAIRE
Journal :
Journal of the Korea Industrial Information Systems Research
Accession number :
edsair.doi...........e2b87e69c773402b34ee942c5add55f6
Full Text :
https://doi.org/10.9723/jksiis.2011.16.4.127