New Forms of Work Organisation in a French Car Company Workshop

The computerisation of a machining line entails changes in work organisation. The main innovations are the use of work teams, collective responsability, and the multi-skilling of operatives. Yet these changes are not enough to ensure a satisfactory working of the line because of the way information technologies increase the complexity of the manufacturing process. To overcome the crisis of unskilled work, and to increase the optimum use of the integrated machining line, we propose a new organisation of Work between all departments of production and not just within machining.