Can you hear me now? A call detail record based end-to-end diagnostics system for mobile networks

Automation of mobile network fault diagnostics and troubleshooting is critical for successful transformation to new network technologies such as 5G and core Network Function Virtualization (NFV). This paper presents a decision tree-based call detail record (CDR) labeling process, which is used to construct an automated end-to-end diagnostics system for mobile network faults. The presented diagnostics system will enable the utilization of automated troubleshooting systems, and the execution of automated corrective actions in third party systems such as Self-Organizing Network (SON) and NFV domain orchestrator.