Mapping Upstream and Downstream Process in The Patchouli Oil Industry Using Supply Chain Operations Reference Model Version 12.0 (SCOR 12.0)

Supply chain characteristics in the agricultural industry differ from the industry in general, the structure is more complex and unique according to its agricultural commodities. All of the aspects starting from the upstream are very important to consider because of their dependence on the suitability of the environment and the processes that are carried out on the pre-source. Patchouli oil industry which is mainly located in Aceh Jaya Regency is the object of this study due to the fact it is the largest supplier of patchouli oil in Aceh Province. It is estimated that patchouli oil which is one of the superior local wisdom product is becoming an interesting subject again. This is indicated by several local products that use it as the main raw material. Certainly, this will be difficult to be applied if the supply chain from the upstream to the downstream is not evaluated and upgraded. For this reason, it is necessary to do a mapping process on the vulnerable side, including pre-source, source, make, and deliver. This mapping used the SCOR method version 12.0 and adapted to the make-to-stock industry scheme. The output of this study is a reliable and measurable process system in the patchouli oil industry.