Symbolic practices and power asymmetries in ICT4D projects: The case of an Indian Agricultural Marketing Board

Information and communications technology can be used to improve the social and economic situation in developing countries. However, a broad range of challenges has been identified, and one of these relates to the power asymmetries in developing countries. These power asymmetries are often deeply entrenched. We conducted an in-depth critical case study of an information and communication technology for development project in India. We looked at the historical and cultural context, the roles of the actors, and the use of symbolic practices. Using Bourdieu’s theory of practice and, in particular, his concept of habitus, our findings reveal how symbolic practices can work against ICT projects in developing countries. These symbolic practices, rooted in a particular culture, are tied to and constitutive of power asymmetries. We offer a framework for studying habitus in information systems research on information and communication technology for development that may be useful for others who wish to explore similar questions in their case study research.