The Inner Game of Facilities Management

Gives a brief documentation of the development of the FM industry in the 1970s and 1980s to its current position in the early 1990s. Considers how facilities management professionals can do something positive to help businesses survive in the current recessionary climate. Argues that a fluid ever‐changing organic core business needs highly critically tuned non‐core support services equally dynamic and tailor‐made to suit. In just over a decade, the FM industry has learned things which will radically change the workplace; applying that learning means more training, more education and dissemination of good practice.