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Dimensions of UX Practice that Shape Ethical Awareness
- Source :
- CHI
- Publication Year :
- 2020
- Publisher :
- ACM, 2020.
-
Abstract
- HCI researchers are increasingly interested in describing the complexity of design practice, including ethical, organizational, and societal concerns. Recent studies have identified individual practitioners as key actors in driving the design process and culture within their respective organizations, and we build upon these efforts to reveal practitioner concerns regarding ethics on their own terms. In this paper, we report on the results of an interview study with eleven UX practitioners, capturing their experiences that highlight dimensions of design practice that impact ethical awareness and action. Using a bottom-up thematic analysis, we identified five dimensions of design complexity that influence ethical outcomes and span individual, collaborative, and methodological framing of UX activity. Based on these findings, we propose a set of implications for the creation of ethically-centered design methods that resonate with this complexity and inform the education of future UX practitioners.
- Subjects :
- 05 social sciences
Ethical awareness
020207 software engineering
02 engineering and technology
Framing (social sciences)
Action (philosophy)
0202 electrical engineering, electronic engineering, information engineering
Interview study
0501 psychology and cognitive sciences
Engineering ethics
Thematic analysis
Set (psychology)
Engineering design process
Psychology
Design methods
050107 human factors
Subjects
Details
- Database :
- OpenAIRE
- Journal :
- Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems
- Accession number :
- edsair.doi...........cea15746b887073952a1da456c9497e3