Client-server implementation: some management pointers

Using a sample of 350 companies, this paper investigates the benefits of client-server systems and links them to a set of implementation factors. The paper reveals that companies can expect competitive, operational, financial and technical benefits. It reports several important steps, activities and tasks that are positively related to those benefits, including defining clear organizational objectives and strategies, re-organizing corporate data and testing multiple levels of clients and servers. Furthermore, they list some of the problems that companies may encounter during a client-server implementation. The paper is relevant to managers and academicians who want to better understand the implementation of client-server.