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Measuring product happiness

Authors :
I. Kamp
Pieter M. A. Desmet
Source :
CHI Extended Abstracts
Publication Year :
2014
Publisher :
ACM, 2014.

Abstract

The broadening of scope from usability to user experience we have witnessed in the CHI community represents a shift to a more holistic appreciation of how objects and technology can be purposeful to the people that use them. A recent extension of this development is to also pay attention to the question how technology affects the subjective wellbeing or happiness of users. This work in progress paper describes a theoretical model of product attribute categories relevant for product happiness and the development of a scale that aims at measuring the happiness impact of products based on this model. First, the hypothesized model is presented that proposes three different types of product qualities: pragmatic, hedonic and eudaimonic. Second, the development process of a happiness scale is explained. Finally an overview of the future steps is given.

Details

Database :
OpenAIRE
Journal :
CHI '14 Extended Abstracts on Human Factors in Computing Systems
Accession number :
edsair.doi...........c75da1fa70ddcf6bc7434e32a64f5439
Full Text :
https://doi.org/10.1145/2559206.2581274