Back to Search Start Over

Social media analytics for mining customer complaints to explore product opportunities

Authors :
Juite Wang
Jung-Yu Lai
Yi-Hsuan Lin
Source :
Computers & Industrial Engineering. 178:109104
Publication Year :
2023
Publisher :
Elsevier BV, 2023.

Details

ISSN :
03608352
Volume :
178
Database :
OpenAIRE
Journal :
Computers & Industrial Engineering
Accession number :
edsair.doi...........c533e57265436788d05494090e2bda14
Full Text :
https://doi.org/10.1016/j.cie.2023.109104