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The National Aviation and Space Agency Task Load Index (NASA-TLX): Does it Need Updating?

Authors :
William S. Helton
Kenneth M. Jackson
Katharina Näswall
Bonnie Humphrey
Source :
Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 66:1245-1249
Publication Year :
2022
Publisher :
SAGE Publications, 2022.

Abstract

The NASA-TLX is arguably the most widely used self-report measure of workload in the field of Human Factors and Ergonomics. Previous research utilizing factor analysis has indicated it may not actually be a good unitary measure of workload. In the present study, we have modified two of the original six items, Frustration and Performance, to better reflect workload by replacing them with Emotional Demand and Performance Monitoring Demand items. Confirmatory factor analyses indicate the new scale is an improvement but Physical Demand should also be considered for removal; this results in a five-item measure of mental workload, not overall task workload, as physical demands may not be meaningfully combinable with cognitive demands.

Details

ISSN :
10711813 and 21695067
Volume :
66
Database :
OpenAIRE
Journal :
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Accession number :
edsair.doi...........ac19bd92727151f179b3123b966dbb50