Using student data: Student-staff collaborative development of compassionate pedagogic interventions based on learning analytics and mentoring

UK Universities are increasingly being ‘encouraged’ to focus on student engagement, retention and performance, with learning analytics becoming commonplace. Based on inter-related student-staff partnerships, this study adopted a human and compassionate approach to the use of student data and subsequent interventions. Analysis of focus group and interview data from 86 student participants explored key themes: peer-mentoring increasing engagement with the communal-habitus; increased confidence and engagement; and the demystification and humanisation of the university environment. Findings highlight the importance of emphasising human and compassionate support for students within rapidly developing learning analytics approaches, with subject-specific peer-mentoring found here to be beneficial.