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The Influence of Service Elements on Customers' Emotion and Loyalty - Focused on Specialty Coffee Shop Customers

Authors :
kimjuyeon
Source :
Culinary Science & Hospitality Research. 15:271-286
Publication Year :
2009
Publisher :
Culinary Society of Korea, 2009.

Details

ISSN :
24661023 and 24660752
Volume :
15
Database :
OpenAIRE
Journal :
Culinary Science & Hospitality Research
Accession number :
edsair.doi...........9649de4537bafa2927ae1de56212f6ae
Full Text :
https://doi.org/10.20878/cshr.2009.15.1.023