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sj-docx-1-mrj-10.1177_00222437221130721 - Supplemental material for How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective

Authors :
Sun, Yixia
Wang, Xuehua
Hoegg, JoAndrea
Dahl, Darren W.
Publication Year :
2023
Publisher :
SAGE Journals, 2023.

Abstract

Supplemental material, sj-docx-1-mrj-10.1177_00222437221130721 for How Consumers Respond to Embarrassing Service Encounters: A Dehumanization Perspective by Yixia Sun, Xuehua Wang, JoAndrea Hoegg and Darren W. Dahl in Journal of Marketing Research

Details

ISSN :
00222437
Database :
OpenAIRE
Accession number :
edsair.doi...........95fb7cc59245f69b290cde3bbb6366a4
Full Text :
https://doi.org/10.25384/sage.21919766.v1