Building Resilience Through Effective Disaster Management

Existing literature argues that taking a holistic approach to disaster management is important for organizations in building resilience. Theoretical underpinnings to achieve a holistic understanding, however, is lacking. This article applies the notion of an ecosystem as a holistic lens to understand complex disaster management. The paper reports two case studies from Japan and Nepal to illustrate how an ecosystem works during a disaster. The theoretical framework of information ecology is used in analyzing the cases. Based on the findings, the study shows three interconnected mechanisms that can build resilience of an ecosystem in a disaster management context, namely (1) coevolution, (2) collaboration, and (3) embeddedness of local knowledge. The authors argue that coevolution is a key to respond to constantly changing situations during a disaster. To accomplish ecosystem coevolution, creating a collaboration system with governments and local communities and embedding local knowledge into the system are essential. Furthermore, digital tools can play a critical role in the coevolution process.