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Evaluating the Relative Efficiency of Sales Organizations and After-Service Organizations Related with Service Metrics

Authors :
Chae-Eun Im
Yong-Hee Han
Source :
Korean Corporation Management Review. 26:1-29
Publication Year :
2019
Publisher :
Korean Corporation Management Association, 2019.

Subjects

Subjects :
Service (business)
Process management
Efficiency
Business

Details

ISSN :
1229957X
Volume :
26
Database :
OpenAIRE
Journal :
Korean Corporation Management Review
Accession number :
edsair.doi...........7cb071dedff028400cd61e00185337d0
Full Text :
https://doi.org/10.21052/kcmr.2019.26.2.01
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