Extending social responsibility to small and medium-sized suppliers in supply chains: A fuzzy-set qualitative comparative analysis

Buying firms’ sales and reputation will be greatly damaged by any non-responsible behaviors on the part of suppliers, especially when those suppliers, like small and medium-sized enterprises (SMEs), have restricted resources and capabilities. To eradicate these risks, a growing number of buying firms have introduced socially responsible supplier development (SRSD). SRSD, including monitoring and evaluating suppliers, can provide them with incentives and assistance. Based on configuration theory and contingency theory, fuzzy-set qualitative comparative analysis (fsQCA) is adopted in this study to examine how SRSD practices adopted by buying firms, supply chain partnership, and market turbulence affect the corporate social responsibility (CSR) performance of their SME suppliers. We find that, as core factors, supplier monitoring, supplier assistance, and supply chain partnership can work together with peripheral conditions to achieve superior CSR performance. In addition, even at different levels of market turbulence, superior CSR performance can be realized through different causal configurations.