Back to Search
Start Over
System quality and security certification in seven weeks: A multi-case study in Spanish SMEs
- Source :
- Journal of Systems and Software. 178:110960
- Publication Year :
- 2021
- Publisher :
- Elsevier BV, 2021.
-
Abstract
- Every company wishes to improve its system quality and security, all the more so in these times of digital transformation, since having a good quality and security management system is essential to any company’s commercial survival. Such needs are even more pressing for small and medium-sized enterprises (SMEs), given their limited time and resources. To address these needs, a Spanish company, Proceso Social, has developed an innovative method called “SevenWeeks” to allow SMEs to create or improve their quality and security management systems in just seven weeks, with a view to obtaining one or both of the ISO 9001 and ISO/IEC 27001 certifications. We have evaluated the effectiveness and usefulness of SevenWeeks by carrying out a multi-case study of 26 Spanish companies, based on independent sources of evidence. This allowed us to corroborate that SevenWeeks was indeed effective for and perceived as useful by all the companies, as it enabled them to create their own quality and security management systems in only seven weeks and to obtain the necessary ISO certification. The interviewees found SevenWeeks to be an agile and intuitive method, easy to implement, which reduces costs and effort. We also include some recommendations to improve and further develop the method.
- Subjects :
- Process management
business.industry
media_common.quotation_subject
05 social sciences
Digital transformation
020207 software engineering
02 engineering and technology
Certification
System quality
Hardware and Architecture
0502 economics and business
0202 electrical engineering, electronic engineering, information engineering
Quality (business)
Security management
Business
050203 business & management
Software
Information Systems
media_common
Agile software development
Subjects
Details
- ISSN :
- 01641212
- Volume :
- 178
- Database :
- OpenAIRE
- Journal :
- Journal of Systems and Software
- Accession number :
- edsair.doi...........6d5db24d073e795a80e7f494301a4af1