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Understanding the relationships among emotional exhaustion, job satisfaction, and emotional intelligence of hotel front desk employees

Authors :
Kwang-Hi Park
Dae-Kwan Kim
Source :
Asia Pacific Journal of Tourism Research. 26:504-515
Publication Year :
2021
Publisher :
Informa UK Limited, 2021.

Abstract

This study was conducted to understand the relationship among emotional exhaustion, job satisfaction, and emotional intelligence of hotel front desk employees. The importance of this study are focu...

Details

ISSN :
17416507 and 10941665
Volume :
26
Database :
OpenAIRE
Journal :
Asia Pacific Journal of Tourism Research
Accession number :
edsair.doi...........677befa450190c05ebceed679fd01475