The Effect of the Implementation of E-Service Quality on Customer Satisfaction During the COVID-19 Pandemic at PT. Shopee Internasional Indonesia

MLA

Ela Nurhayati. “The Effect of the Implementation of E-Service Quality on Customer Satisfaction During the COVID-19 Pandemic at PT. Shopee Internasional Indonesia.” SSRN Electronic Journal, Jan. 2021. EBSCOhost, https://doi.org/10.2139/ssrn.3827245.

APA

Ela Nurhayati. (2021). The Effect of the Implementation of E-Service Quality on Customer Satisfaction During the COVID-19 Pandemic at PT. Shopee Internasional Indonesia. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3827245

Chicago

Ela Nurhayati. 2021. “The Effect of the Implementation of E-Service Quality on Customer Satisfaction During the COVID-19 Pandemic at PT. Shopee Internasional Indonesia.” SSRN Electronic Journal, January. doi:10.2139/ssrn.3827245.