Wired world woes: www.help

Executive Overview Our annual survey of members of the Executive's Advisory Board reveals a good deal of information-technology-related angst. To be sure, of the 350 executives who accepted our invitation to vent, many still felt that information technology had a very strong upside and urged then colleagues to be patient. Having said that, as you will see, the executives we surveyed (average age 44, one-third female) from many of the nation's major corporations had a number of common concerns. Whether you are a Netizen or a novice, we think you'll find that some of the griping is legitimate.