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Creating and Developing Virtual Brand Communities: Some Practical Guidelines

Authors :
Rocio Aguilar-Illescas
Francisco J. Martínez-López
Rafael Anaya-Sánchez
Sebastian Molinillo
Source :
Online Brand Communities ISBN: 9783319248240
Publication Year :
2015
Publisher :
Springer International Publishing, 2015.

Abstract

As non-traditional social and dynamic tools, virtual brand communities are constantly changing and evolving. This complicates the process of defining the keys to the success of their creation and development. However, there are many factors that organizations should keep in mind; furthermore, there are several stages that virtual brand communities should pass through. In this chapter, the most important general factors and considerations are synthetically analyzed, and the necessary stages for creating and developing a community are presented.

Details

ISBN :
978-3-319-24824-0
ISBNs :
9783319248240
Database :
OpenAIRE
Journal :
Online Brand Communities ISBN: 9783319248240
Accession number :
edsair.doi...........5e574936500cf6031a13af09860d87f4