Exact tail asymptotics for the Israeli queue with retrials and non-persistent customers

In this paper, we consider the Israeli queue which consists of a main queue with at most N groups and an infinite capacity retrial orbit. The retrial customers may become non-persistent before receiving service. This model was considered before and the decay rate function of the stationary distribution was obtained. To strengthen the result, we characterize the exact tail asymptotics by calculating the coefficient before the decay rate function.