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Data(-)based ambivalence regarding NYC 311 data infrastructure

Authors :
Lindsay Poirier
Source :
Cultural Studies. 35:968-995
Publication Year :
2021
Publisher :
Informa UK Limited, 2021.

Abstract

In New York City, data documenting complaints made to 311 – the city’s municipal ‘customer service’ agency – are increasingly being analyzed by city agencies, politicians, activists, and residents ...

Subjects

Subjects :
Cultural Studies
business.industry
05 social sciences
0507 social and economic geography
General Social Sciences
050801 communication & media studies
Public relations
Ambivalence
0508 media and communications
Arts and Humanities (miscellaneous)
Critical data studies
Anthropology
Political science
Agency (sociology)
Customer service
business
050703 geography

Details

ISSN :
14664348 and 09502386
Volume :
35
Database :
OpenAIRE
Journal :
Cultural Studies
Accession number :
edsair.doi...........4fd9322307662b70920557a7d91653f5
Full Text :
https://doi.org/10.1080/09502386.2021.1895256
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