The Role of the IT Capability and Knowledge Management in Product Design

This paper discussed extent of application and the importance of the capability of using information technology and knowledge management in the design of the product. Data were collected through questionnaires, which were distributed 220 questionnaires to industrial companies in China. Results showed through statistical analysis that the capability of IT, knowledge management and product design had a significant positive correlation, suggesting a strong relationship. Thus, companies who want to achieve a competitive advantage in the design of their products must use IT in obtaining their objectives and be consistent with customer requirements to achieve consumer satisfaction.