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'Interpersonal Emotion Management, Emotions, and Trust'
- Source :
- Academy of Management Proceedings. 2015:17440
- Publication Year :
- 2015
- Publisher :
- Academy of Management, 2015.
-
Abstract
- Instilling and cultivating trust with clients, patients, and customers has become an increasingly important for highly expert service providers. We advance understanding of how service providers, s...
Details
- ISSN :
- 21516561 and 00650668
- Volume :
- 2015
- Database :
- OpenAIRE
- Journal :
- Academy of Management Proceedings
- Accession number :
- edsair.doi...........3c2a6a719f2fd0c126e27fa20358e838
- Full Text :
- https://doi.org/10.5465/ambpp.2015.17440abstract