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Chatbots in retail: How do they affect the continued use and purchase intentions of Chinese consumers?
- Source :
- Journal of Consumer Behaviour. 21:756-772
- Publication Year :
- 2022
- Publisher :
- Wiley, 2022.
- Subjects :
- Social Psychology
Applied Psychology
Subjects
Details
- ISSN :
- 14791838 and 14720817
- Volume :
- 21
- Database :
- OpenAIRE
- Journal :
- Journal of Consumer Behaviour
- Accession number :
- edsair.doi...........1f0715ec00000a58f690cbfbbcca465b