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Operational and human factors issues of new airport security technology—two case studies
- Source :
- Journal of Transportation Security. 5:277-291
- Publication Year :
- 2012
- Publisher :
- Springer Science and Business Media LLC, 2012.
-
Abstract
- The history of airport security shows that the security control process has been subject to substantial changes since its introduction in the early seventies of the last century. In the course of time, threat profiles have changed remarkably. Since 2001, suicide bombing has become a real risk to civil aviation. In the last decade, these changes in threat profiles, in combination with efforts to facilitate transportation by air for passengers, led to large investments into the development of new security technology. This article argues that during the development of security technology, human factor issues as well as different operational aspects should be taken into account at an early stage. It is shown how early operational testing of new technology can contribute to the optimization of security equipment and its integration into the system from a human factors perspective. Operational testing complements laboratory testing and is defined as the testing of (new) equipment in operation with a focus on systemic performance outcomes and operational aspects. Using this methodological approach, a millimeter-wave body scanner and two different liquid explosives detection systems were tested in operation with passengers at a large European airport. Results were obtained by analyzing objective data as well as subjective questionnaire data from passengers and Security Officers. These trials revealed that operational testing is a useful way of enhancing shared knowledge and collaboration between stakeholders.
- Subjects :
- Engineering
Airport security
Suicide bomber
Body scanner
Sociology and Political Science
Process (engineering)
business.industry
Civil aviation
Transportation
Management Science and Operations Research
Computer security
computer.software_genre
Security information and event management
Security controls
Risk analysis (engineering)
Political Science and International Relations
Operational acceptance testing
business
Law
Safety Research
computer
Subjects
Details
- ISSN :
- 1938775X and 19387741
- Volume :
- 5
- Database :
- OpenAIRE
- Journal :
- Journal of Transportation Security
- Accession number :
- edsair.doi...........10738fc94e80eeb61fadda0770babf79
- Full Text :
- https://doi.org/10.1007/s12198-012-0096-5