A Formative Usability Study to Improve Prescriptive Systems for Bioinformatics Big Data

Big data computation tools are vital for researchers and educators from various domains such as plant science, animal science, biomedical science and others. With the growing computational complexity of biology big data, advanced analytic systems, known as prescriptive systems, are being built using machine learning models to intelligently predict optimum computation solutions for users for better data analysis. However, lack of user-friendly prescriptive systems poses a critical roadblock to facilitating informed decision-making by users. In this paper, we detail a formative usability study to address the complexities faced by users while using prescriptive systems. Our usability research approach considers bioinformatics workflows and community cloud resources in the KBCommons framework’s science gateway. The results show that recommendations from usability studies performed in iterations during the development of prescriptive systems can improve user experience, user satisfaction and help novice as well as expert users to make decisions in a well-informed manner.