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Impact of knowledge-based organizational support on organizational performance through project management

Authors :
Claudia-Inés Sepúlveda-Rivillas
Joaquín Alegre
Victor Oltra
Source :
Journal of Knowledge Management. 26:993-1013
Publication Year :
2021
Publisher :
Emerald, 2021.

Abstract

Purpose The purpose of this study is to empirically investigate how knowledge-based organizational support (KOS) influences organizational performance through project management. Design/methodology/approach Data were obtained from a survey and from archival sources with a time lag for the dependent variable; structural equation modeling was used to analyze the data. The sample was made up of 106 organizations in Colombia, considering two key respondents from each organization: general manager and project manager. Findings Results show that KOS is an antecedent of project management and project performance. Furthermore, project management and project performance play a mediating role between KOS and organizational performance. Research limitations/implications Research limitations are the following: use of cross-sectional data with a time lag, one single unit of analysis, organizational performance analyzed only from a financial perspective. Despite these limitations, the paper puts forward relevant implications that bridge knowledge management and project management literature by clarifying the conditions under which knowledge organizational support generates a significant impact on organizational performance. Intellectual capital and knowledge management dynamic capabilities play a relevant role in this connection. Practical implications The findings have important practical implications: decision-makers are to allocate effectively hard and soft resources to configure a knowledge-based infrastructure, through the development of intellectual capital and knowledge management dynamic capabilities. Social implications The findings are generalizable to projects management in the context of non-government organizations or other social-oriented initiatives. Originality/value This study assumes and operationalizes organizational support from a knowledge-based perspective, represented by intellectual capital and knowledge management dynamic capabilities, providing empirical evidence of the way KOS influences organizational performance through project management and project performance.

Details

ISSN :
13673270
Volume :
26
Database :
OpenAIRE
Journal :
Journal of Knowledge Management
Accession number :
edsair.doi...........010d6b48ccd0ae90280a3bc59550df3d