Managing Retention in Service Relationships

Authors :: Aflaki, Sam
Groupement de Recherche et d'Etudes en Gestion à HEC (GREGH)
Ecole des Hautes Etudes Commerciales (HEC Paris)-Centre National de la Recherche Scientifique (CNRS)
Haldemann, Antoine
Source :: POMS 2012, POMS 2012, 2012, Chicago, United States
Publication Year :: 2012
Publisher :: HAL CCSD, 2012.

Subjects :: [SHS.GESTION.MAN-OP] Humanities and Social Sciences/Business administration/domain_shs.gestion.man-op
Retention
Service Relationships
[SHS.GESTION.MAN-OP]Humanities and Social Sciences/Business administration/domain_shs.gestion.man-op
Managing

Tools